The small Version: If you’re on the lookout for an original gemstone or special anniversary gift, Leibish & Co. has actually a robust supply of top-quality, colourful, and conflict-free diamonds and gems. The family-run company was running online since 1998 with an individual touch containing gained repeat company the world over. Leibish & Co. makes it simple to purchase loose stones or even utilize their cost-free “Design your personal” instrument to bring your ideal piece of jewelry alive. With years of experience and good workmanship under its buckle, Leibish & Co. is on the brink of expanding its stock to watches and other accessories.
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When Leibish Polnauer established his first on line diamond business in 1998, it got almost an entire day to publish a single picture and explanation to his web site â but he had been a visionary whom saw potential when you look at the fledgling field of ecommerce. “as he sees the potential in a concept, he’ll do everything in the power to progress with-it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish created an effective, family-run procedure together with his wife and children helping in management opportunities. They usually have grown an effective web business with offices positioned globally. Leibish & Co. is a leader in distinctive colored expensive diamonds and gems that are difficult to get in other places. The diamonds may also be conflict-free, basically an important factor for many shoppers.
“People reach united states simply because they find something somewhat different, anything more unique than what everybody else provides,” Benji said.
While Leibish & Co. offers high-quality traditional diamonds, the organization specializes in colourful, distinctive jewelry. When asked precisely why the company has these types of increased client return price, Benji easily pinpoints the reason why.
“It’s a mixture of excellent services and products, great solution, and jewelry designed on the greatest amounts of brilliance,” he said. “The jewellery we make isn’t your everyday, mass-produced variety of product. Every piece is custom-made to perfectly fit the diamond or gem stone opted for by customer.”
Children Affair With private Service
Leibish & Co. is actually a real family members company, with Leibish’s nearest and dearest playing essential parts when you look at the company.
Leibish functions as creator and chairman on the organization, while his partner, Rosi, is the business’ occasions management. Their own oldest daughter, Chavi, functions as the Lead Jewelry Designer â that is a huge responsibility since custom precious jewelry comprises above 50% of the business’s business, Benji stated.
Leibish’s oldest son, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, that is a graduate from the Gemological Institute of The usa, could be the main Diamond Buyer for business. “Shmulik is actually, honestly, one of a lot of talented color diamond experts in the,” Benji said.
Leibish’s child Itzik could be the business’s COO and runs their New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, is the organization’s CFO.
“As one of the longtime people in the team, i could tell you that, however, there is no relation, they consider myself, and others, element of their loved ones,” Benji stated. “we-all bring our personal expertise for the company, but come together to constantly expand the company.”
Clients are in addition addressed like household at Leibish & Co., where company invests electricity into personal service and product sales. “if you’ve ever addressed one particular representative, including, this is the same person you can expect to always manage, it doesn’t matter what you happen to be contacting or composing within,” Benji mentioned. “do not have confidence in passing consumers to various divisions if they have a question or certain concern they wish to manage.”
Consumers result from all around the World
Leibish provides multiple several types of customers: you’ll find buyers, who mainly shop through web page, retailers, and people within the trade company, exactly who typically check out the business’s main practices in nyc, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are from the US. Their then most popular audience is Canada, followed by the uk, Australia, Hong Kong, therefore the remainder of European countries.
Consumers at each and every stage of life store at Leibish & Co., though nearly all are involving the many years of 35 and 54, Benji mentioned. Moreover, the business garners approximately 300,000 site visits each month â and helps to keep nearly all of the clients returning.
“with more than a 70% return buyer rating, we stay being among the most popular businesses in our niche,” the guy said.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. carries high-end jewelry, but in addition preserves inventory freedom, specifically for on the web clients, Benji said. The business sells a huge selection of loose diamonds and priceless gemstones, but their essential products are tailored precious jewelry designs.
“We keep a sizable number of multicolor diamond and gem jewelry, which includes in the rarest shades ever before viewed,” the guy stated. “we’re recognized best by the bread-and-butter items â yellow diamond and pink diamond involvement rings. However, we sell diamonds of almost every shade, and precious gemstones â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless expensive diamonds, too, but all of our knowledge is within the world of color.”
For customers with some thing at heart and need assist which makes it an actuality, Leibish & Co. provides a “Design your” precious jewelry device, which Benji mentioned is its most well known item.
“Obviously, when looking for a special portion, people frequently want certain rocks and establishing designs they will have already fallen deeply in love with,” he said. The “Design yours” instrument makes it possible for consumers to construct a piece using the rock, setting, and steel of their option.
“It allows them to deliver their own dreams your â with these knowledge in design,” Benji informed you.
Extras & brand new on the web Tools available for Leibish & Co.
because it seems toward the long run, Leibish & Co. is gradually changing toward higher-ticket things and much more product assortment. The organization feels comfortable branching out to new products considering the devotion and passion it relates to perfect its recent productions.
“we now have spoken of exposing a variety of add-ons â like luxury watches, bags, as well as pencils,” Benji said. “But we chose to hold back until we initially perfected our major distinct item, in fact it is expensive jewelry.”
Leibish & Co. can be researching ways to carry on perfecting its preferred web site, also. One way it intends to boost its online knowledge is by exposing enhanced truth features, that may provide virtual customers a lot more of an in-store experience.
As an organization using its roots in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional business which views change since the exception to this rule, perhaps not the rule.